Terms and Conditions

• Visa, Master, JCB, wire transfer and PayPal are accepted.
• PayPal only executes the order taking operations. All the online credit card transactions and cash flows are integrated and secured by PayPal.
• Please contact Sales at (+886) 2-2790-7932 or sales@dediprog.com for immediate ordering assistance.

• FREE One-year warranty for all DediProg products.
• The warranty starts from the date of purchase.
• Customers should send the product to DediProg at their own expense.
• DediProg covers the shipping fees (return and back) when product is defective once it arrives at customer side. Customers have to send it back to DediProg within 7 working days.
• After repair or replacement, DediProg will send the product back to customer for free. For warranty service please contact us via a RMA form .
• The warranty does not cover the following conditions:
  • Consumables and accessories such as socket adaptors, cables,headers, test clips, etc.
  • Any damage resulting from misuse, neglect, alteration, accidents and tampering.
  • Failure of Customer to properly follow operating manual provided by DediProg.

Shipping

The shipment will be arranged via DHL. If you prefer to use your own shipping forwarder, please provide us your shipping instruction (Shipping Carrier and Account Number).

Purchase

• Click “Add to cart “on any item that you wish to buy. Your items will be added to your shopping cart at the top of the right side of the page.
• After you have all of the items that you wish to purchase. Click the shopping cart button at the top of the right side of the page. You will see the shopping list on the next page.
• Fill in the “Discount code” if you have.
• Choose “Estimative shipping fee” and click “Next” to get the total amount on the next page.
• Double check your shopping list and click “Next” or click “Previous” to back previous page.
• Fill in the buyer information, If the receiver not the same as buyer ,check the check box below to fill the receiver information and click “Submit “
• Choose your payment request.
• Once the order is confirmed, DediProg will send an automated Online Order Confirmation by email.
• If the goods are stock available, DediProg will ship out the goods via DHL within 4 working days. Customer will receive their order within 3 days if there’s no custom clearance delay.
• If the product be received is DOA, please contact sales@dediprog.com
• Your placement of an order means that you have accepted all of these terms and conditions.

• All products are ex works price.
• Buyers have to cover the taxes, shipping fee and Tariff.

Copyright

The information on this Web site is protected by international copyright laws, treaties and related legislation. The use of this information, including any duplication, alteration, uploading, reproduction, transmission, circulation or publishing, is prohibited by law in all cases except where use is personal or falls within the scope of actions expressly permitted by other legislation.

Governing Law

The interpretation and application of the usage terms of this Web site shall be in accordance with Taiwanese law.